Program

This intensive masterclass is designed to provide participants with the essential skills and knowledge to formally manage emergencies remote from the scene in an Incident Control Centre. The masterclass encourages active learning through a combination of presentations, emergency scenarios, role playing, peer feedback and expert coaching.

Participant Benefits

At the end of the masterclass, participants will be better equipped to:

Apply formal incident management systems, processes and practice
Understand the different leadership and management challenges during an emergency
Understand the difference between operational and strategic approaches to incident management
Employ consequence management methodologies
Spot and deal with key traps to avoid
Understand the importance of media during an emergency
Anticipate and operate effectively during complex emergencies as a strategic incident manager